Vulnerabilities (CVE)

Zoho ManageEngine ServiceDesk Plus (SDP) before 10.0 build 10012 allows remote attackers to upload arbitrary files via login page customization.

Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass that allows a few REST-API URLs without authentication.

Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution. This is related to /RestAPI URLs in a servlet, and ImportTechnicians in the Struts configuration.

Multiple Zoho ManageEngine on-premise products, such as ServiceDesk Plus through 14003, allow remote code execution due to use of Apache Santuario xmlsec (aka XML Security for Java) 1.4.1, because the xmlsec XSLT features, by design in that version, make the application responsible for certain security protections, and the ManageEngine applications did not provide those protections. This affects Access Manager Plus before 4308, Active Directory 360 before 4310, ADAudit Plus before 7081, ADManage ... Multiple Zoho ManageEngine on-premise products, such as ServiceDesk Plus through 14003, allow remote code execution due to use of Apache Santuario xmlsec (aka XML Security for Java) 1.4.1, because the xmlsec XSLT features, by design in that version, make the application responsible for certain security protections, and the ManageEngine applications did not provide those protections. This affects Access Manager Plus before 4308, Active Directory 360 before 4310, ADAudit Plus before 7081, ADManager Plus before 7162, ADSelfService Plus before 6211, Analytics Plus before 5150, Application Control Plus before 10.1.2220.18, Asset Explorer before 6983, Browser Security Plus before 11.1.2238.6, Device Control Plus before 10.1.2220.18, Endpoint Central before 10.1.2228.11, Endpoint Central MSP before 10.1.2228.11, Endpoint DLP before 10.1.2137.6, Key Manager Plus before 6401, OS Deployer before 1.1.2243.1, PAM 360 before 5713, Password Manager Pro before 12124, Patch Manager Plus before 10.1.2220.18, Remote Access Plus before 10.1.2228.11, Remote Monitoring and Management (RMM) before 10.1.41. ServiceDesk Plus before 14004, ServiceDesk Plus MSP before 13001, SupportCenter Plus before 11026, and Vulnerability Manager Plus before 10.1.2220.18. Exploitation is only possible if SAML SSO has ever been configured for a product (for some products, exploitation requires that SAML SSO is currently active).

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Zoho ManageEngine ServiceDesk Plus versions below 14730, ServiceDesk Plus MSP below 14720 and SupportCenter Plus below 14720 are vulnerable to stored XSS in the Custom Actions menu on the request details. This vulnerability can be exploited only by the SDAdmin role users.

Zoho ManageEngine ServiceDesk Plus MSP before 10521 allows an attacker to access internal data.

Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to a validation bypass that allows users to access sensitive data via the report module.

Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to an XML External Entity attack that leads to Information Disclosure.

Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to authenticated command injection. This can be exploited by high-privileged users.

Cross site scripting (XSS) vulnerability in Zoho ManageEngine ServiceDesk Plus 14 via the comment field when changing the credentials in the Assets.

Cross site scripting (XSS) vulnerability in Zoho ManageEngine ServiceDesk Plus 13 via the comment field when adding a new status comment.

Cross site scripting (XSS) vulnerability in Zoho ManageEngine ServiceDesk Plus 14 via embedding videos in the language component.

Cross site scripting (XSS) vulnerability in Zoho ManageEngine ServiceDesk Plus 14 via PO in the purchase component.

Zohocorp ManageEngine ServiceDesk Plus versions below 14920 , ServiceDesk Plus MSP and SupportCentre Plus versions below 14910 are vulnerable to Stored XSS in the task feature.

ManageEngine ServiceDesk Plus through 14104, ServiceDesk Plus MSP through 14000, Support Center Plus through 14000, and Asset Explorer through 6987 allow privilege escalation via query reports.

An information disclosure vulnerability exists in multiple ManageEngine products that can result in encryption keys being exposed. A low-privileged OS user with access to the host where an affected ManageEngine product is installed can view and use the exposed key to decrypt product database passwords. This allows the user to access the ManageEngine product database.

Zoho ManageEngine ServiceDesk Plus before 14105, ServiceDesk Plus MSP before 14200, SupportCenter Plus before 14200, and AssetExplorer before 6989 allow SDAdmin attackers to conduct XXE attacks via a crafted server that sends malformed XML from a Reports integration API endpoint.

Zoho ManageEngine Active Directory 360 versions 4315 and below, ADAudit Plus 7202 and below, ADManager Plus 7200 and below, Asset Explorer 6993 and below and 7xxx 7002 and below, Cloud Security Plus 4161 and below, Data Security Plus 6110 and below, Eventlog Analyzer 12301 and below, Exchange Reporter Plus 5709 and below, Log360 5315 and below, Log360 UEBA 4045 and below, M365 Manager Plus 4529 and below, M365 Security Plus 4529 and below, Recovery Manager Plus 6061 and below, ServiceDesk Plus 1 ... Zoho ManageEngine Active Directory 360 versions 4315 and below, ADAudit Plus 7202 and below, ADManager Plus 7200 and below, Asset Explorer 6993 and below and 7xxx 7002 and below, Cloud Security Plus 4161 and below, Data Security Plus 6110 and below, Eventlog Analyzer 12301 and below, Exchange Reporter Plus 5709 and below, Log360 5315 and below, Log360 UEBA 4045 and below, M365 Manager Plus 4529 and below, M365 Security Plus 4529 and below, Recovery Manager Plus 6061 and below, ServiceDesk Plus 14204 and below and 143xx 14302 and below, ServiceDesk Plus MSP 14300 and below, SharePoint Manager Plus 4402 and below, and Support Center Plus 14300 and below are vulnerable to 2FA bypass via a few TOTP authenticators. Note: A valid pair of username and password is required to leverage this vulnerability.

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Zoho ManageEngine ServiceDesk Plus before 14202, ServiceDesk Plus MSP before 14300, and SupportCenter Plus before 14300 have a privilege escalation vulnerability in the Release module that allows unprivileged users to access the Reminders of a release ticket and make modifications.

Zoho ManageEngine ServiceDesk Plus through 14104, Asset Explorer through 6987, ServiceDesk Plus MSP before 14000, and Support Center Plus before 14000 allow Denial-of-Service (DoS).

Zoho ManageEngine ServiceDesk Plus before 13008, ServiceDesk Plus MSP before 10606, and SupportCenter Plus before 11022 are affected by an unauthenticated local file disclosure vulnerability via ticket-creation email. (This also affects Asset Explorer before 6977 with authentication.)

Zoho ManageEngine ServiceDesk Plus before 13001 allows anyone to know the organisation's default currency name.

A Cross-site scripting (XSS) vulnerability in Secondary Email Field in Zoho ManageEngine ServiceDesk Plus 11.3 Build 11306 allows an attackers to inject arbitrary JavaScript code.

Zoho ManageEngine ServiceDesk Plus before 12003 allows authentication bypass in certain admin configurations.

Incomplete List of Disallowed Inputs in ManageEngine ServiceDesk Plus before version 11205 allows a remote, authenticated attacker to execute arbitrary commands with SYSTEM privileges.

Insufficient output sanitization in ManageEngine ServiceDesk Plus before version 11200 and ManageEngine AssetExplorer before version 6800 allows a remote, unauthenticated attacker to conduct persistent cross-site scripting (XSS) attacks by uploading a crafted XML asset file.

Zoho ManageEngine ServiceDesk Plus 11.0 Build 11007 allows XSS. This issue was fixed in version 11.0 Build 11010, SD-83959.

Zoho ManageEngine ServiceDesk Plus before 11134 allows an Authentication Bypass (only during SAML login).

Zoho ManageEngine ServiceDesk Plus before 11.1 build 11115 allows remote unauthenticated attackers to change the installation status of deployed agents.

Zoho ManageEngine Service Plus before 11.1 build 11112 allows low-privilege authenticated users to discover the File Protection password via a getFileProtectionSettings call to AjaxServlet.

An Insecure Direct Object Reference (IDOR) vulnerability exists in Zoho ManageEngine ServiceDesk Plus (SDP) before 10.0 build 10007 via an attachment to a request.

Default installations of Zoho ManageEngine ServiceDesk Plus 10.0 before 10500 are vulnerable to XSS injected by a workstation local administrator. Using the installed program names of the computer as a vector, the local administrator can execute code on the Manage Engine ServiceDesk administrator side. At "Asset Home > Server > <workstation> > software" the administrator of ManageEngine can control what software is installed on the workstation. This table shows all the installed program names in ... Default installations of Zoho ManageEngine ServiceDesk Plus 10.0 before 10500 are vulnerable to XSS injected by a workstation local administrator. Using the installed program names of the computer as a vector, the local administrator can execute code on the Manage Engine ServiceDesk administrator side. At "Asset Home > Server > <workstation> > software" the administrator of ManageEngine can control what software is installed on the workstation. This table shows all the installed program names in the Software column. In this field, a remote attacker can inject malicious code in order to execute it when the ManageEngine administrator visualizes this page.

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Zoho ManageEngine ServiceDesk Plus 10 before 10509 allows unauthenticated sensitive information leakage during Fail Over Service (FOS) replication, aka SD-79989.

AjaxDomainServlet in Zoho ManageEngine ServiceDesk Plus 10 allows User Enumeration. NOTE: the vendor's position is that this is intended functionality

An issue was discovered in Zoho ManageEngine ServiceDesk Plus 9.3. There is XSS via the PurchaseRequest.do serviceRequestId parameter.

An issue was discovered in Zoho ManageEngine ServiceDesk Plus 9.3. There is XSS via the SearchN.do userConfigID parameter.

An issue was discovered in Zoho ManageEngine ServiceDesk Plus 9.3. There is XSS via the SolutionSearch.do searchText parameter.

An issue was discovered in Zoho ManageEngine ServiceDesk Plus 10.5. There is XSS via the WorkOrder.do search field.

An issue was discovered in the Purchase component of Zoho ManageEngine ServiceDesk Plus. There is XSS via the SearchN.do search field, a different vulnerability than CVE-2019-12189.

An issue was discovered in Zoho ManageEngine ServiceDesk Plus 9.3. There is XSS via the SiteLookup.do search field.