olarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing. However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.
| Link | Resource |
|---|---|
| https://support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-1 | Vendor Advisory Broken Link |
| https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28986 | Vendor Advisory |
| https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28986 | US Government Resource |
Configuration 1 (hide)
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27 Oct 2025, 17:01
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| References | () https://support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-1 - Vendor Advisory, Broken Link | |
| References | () https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28986 - US Government Resource |
21 Oct 2025, 23:16
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21 Oct 2025, 20:20
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21 Oct 2025, 19:20
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16 Aug 2024, 15:04
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| New CVE |
Published : 2024-08-13 23:15
Updated : 2025-10-27 17:01
NVD link : CVE-2024-28986
Mitre link : CVE-2024-28986
CVE.ORG link : CVE-2024-28986
JSON object : View
Deserialization of Untrusted Data